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EXCLUSIVE for ii2008 Attendees - Innovation Master Class on April 100000th
Featured ii2008 Speakers - For a full list of ii2008 and COFES speakers and a full agenda Click Here
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ii2008
Mills Davis
Project10x
WEB 3.0
Still trying to get your arms around Web 2.0? Forget it! Web 3.0 is the next phase of internet evolution. It uses semantic technologies to cope with challenges of scale, complexity, security, and mobility, as well as provide intelligent, rich media interaction and autonomous behavior that make our experience of internet more relevant, useful, enjoyable (and profitable). This shift from information-centric to knowledge-centric patterns of computing and communication will fuel trillion-dollar economic expansions worldwide over the next decade.
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Virtualization technology is enabling IT organizations to support increasingly demanding service levels on a more dynamic basis. Computing resources are now easily available on demand virtual servers, and generally at a lower cost. But this evolution to a dynamic world makes management much more complex and maintaining high service levels requires good management solutions. With the right management solutions, companies can tame that complexity and ensure service levels continue to be met. We’ll discuss the impact of virtualization technology from a business perspective – how it is changing business models and how companies are leveraging it for competitive advantage today.
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ii2008
Bryan Baker
Xerox |
| Convergys Innovation Case Study |
Customer communication is the vital link in the most fundamental aspect of innovation—the conversation between companies and their customers. It’s also an operation in which innovation is critical and where outsourcing processes are highly strategic. We’ll look at how Convergys Corporation fueled its ability to innovate by implementing a global document management strategy, encompassing both outbound and inbound communication. We’ll also explore how Convergys was able to drive innovation while driving down costs for clients and their own services, and how the company transformed their clients’ business operations.
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| SPECIAL KEYNOTE SESSION |
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For years now we have been hearing the cost-cutting mantra ring loudly through the hallowed hallways of government and private enterprise. The focus on cost-cutting alone will ultimately warp our perception of what truly makes an organization great. Greatness comes not from simply reducing costs but from simultaneously achieving growth, which materializes from relentless efforts towards core competency and innovation. This is where IT and business intersect and where we have the most to learn. We are being tested in a climate of perpetual change and innovation. Revolutionary approaches that promise to reengineer enterprises and reinvent government are embraced, despite the enormous human toll they exact. The consequences are profound and frightening. Yet the allure of change and the promise of empowerment are difficult to ignore. How will organizations survive in this new age? By breeding a new set of disciplines and attitudes toward organizations, workers and the very nature of innovation. We’ll take a look at this dramatic leap into an altogether different look at the future of IT, knowledge management, globalization, and the tools we’ll use to combat uncertainty, radically alter innovation, and create a new era of global prosperity.
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ii2008
Jack Ring
Cyon Research |
| The Serendipity of Innovation |
Many of us chalk up great innovation to serendipity, from Velcro to Post it Notes to the microwave and vaccines. However, unless serendipity is followed by semantics, semiotics and systematics, nobody wins. We’ll help you understand each factor and why all three are necessary. Then see how to keep systematic process from suppressing creativity and how innovating innovation can greatly increase the chances of success for any invention. These principles and practices apply to situations ranging from molecular medicine to global ecology.
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Explore the common space and the potential synergies between knowledge and innovation management. Despite increasing pressure, innovation companies still can't quantify benefits (ROI) from their innovation programs, partly because innovation management has not crossed organizational boundaries. But crossing those boundaries necessitates new innovation management approaches. Open innovation requires a new, collaborative, value-driven approach to R&D. Closer synergy between KM and innovation practices would certainly benefit the innovation process. So where do Innovation and KM actually meet? And how does the latter support the former? We’ll explore the Open Innovation paradigm in the light of KM and the extensive requirements for KM to fully support innovation.
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ii2008
Terry Swack
Clean Culture |
| SPECIAL KEYNOTE SESSION |
Terry Swack is an environmental entrepreneur. She is also a 25-year veteran of the design and technology industries, and a leading experience design strategist. The focus of her career has been to make complex ideas and new technologies useful, usable and desirable. Terry founded GreenBuildingBlocks.com and The Beam (now BlueEgg.com), a venture-backed Web 2.0 marketplace for consumers, manufacturers, and service providers to power the demand for clean and green products and services. She was a founding team member of the network security software company StillSecure, and as the firms’ vice-president responsible for “customer experience,” she developed a unique partnership with the engineering. Terry's first company, TSDesign, was an Internet strategy and product design firm founded in 1994 and later acquired by Razorfish. The development of the User Experience AuditSM in 1996, was the first offering of its kind and positioned the company as the industry leader in design analysis and user experience strategy. Terry is often asked to speak to business, technology and design audiences on designing effective digital business systems and the brand experience; and now on sustainability, business and culture.
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